A Team to Trust
We wanted to buy a home with a complicated short-sale arrangement. Other Realtors were scared off but The PoGo Group helped us through the whole thing and worked great with everyone. It was so great to work with a team whom I could trust and knew how deals work from every angle.
Agents June Gonzales and Vanessa Porter aka The Pogo Group
Amazing above and beyond client/customer service.
BHG Property Shoppe is my realtor for life. Please do not hesitate to work with this team. You will be very happy you did. I have purchased two homes with them. They are unequaled.
We can't imagine a better outcome
Donna Wood and Ainslee Charles of BHG Real Estate team did an excellent job for us. They have been working with us for the past 8 months to find a house in the right location that met all our needs. We went through 4 houses - opened escrow on 3 of them - before we finally settled on the one that was right for us. By then, they really knew us and what we wanted and we ended up putting an offer on our final house that we had not actually walked through (we lived 400 miles away).
They try to make their customers outrageously happy and they certainly did that with us. The time they spent with us, the detailed questions they asked, the sensitivity to our desires was just perfect.They participated in all the inspections to hear first hand about the house and even opened up the house for various contractors to accomplish the work needed before we moved in.
We can't imagine a better outcome than what we got with this team of people.
Jon & Cindy
There are real estate companies, and then there is BHG Property Shoppe. The best definition I can give of the experience is that you walk into a classic Victorian home, but you also feel you are at home, and the process from beginning to end is just as rewarding of feeling, "At Home".
It was awesome to work with such a professional and experienced team!
I had the opportunity to work with Krista on 4 different transactions and each time was a professional and relatively low-stress experience. Her team kept me up to date on status changes, reminded me of things I needed to do (such as contacting utility companies to turn on/off service) and put me in touch with other professionals I needed along the way. She communicated with the lenders effectively to make the buying and selling process understandable to me. It was awesome to work with such a professional and experienced team!
After interviewing 5 agents, it was easy to choose Donna Wood. We felt confident after listening to her presentation that she was fully qualified and had the expertise needed to ensure top dollar in sale of our home. Communication from day one was excellent from Donna and the entire BHG Property Shoppe team. She was assertive in advertising using all modern day forms available, including hosting open house receptions. Her photographers were top notch and highlighted key features of our home with both day/evening shots. As a result, our home sold in just two weeks! And after we closed, she presented us with a very thoughtful gift knowing we were going on a family road trip! We can't say enough positive things and we would HIGHLY recommend BHG Property Shoppe!
You guys ROCK
Selling a house.... wow what a daunting task that turned out to be. So we had been working on and remodeling our house for years and were finally in the last couple months of work and thinking about how on Earth we were going to sell it. One day this wonderful woman walked up to us in our yard and with a radiant smile introduced herself. "Hi, I'm Krista, I was doing an open house up the street and your neighbors told me you are thinking of selling. Do you have anyone helping you with that yet?"
"We're thinking about it but not quite ready yet."
We she commented on how beautiful the house was and that it should go pretty quickly but that we should make sure we used someone who understood the local market and its quirks. She went on to give us a bunch of free advise and counsel for the next half hour. She left us her card and we exchanged numbers and we both went about the rest of our day. A few months past before we were ready to sell and Krista checked in diligently every month just to see how things were going. We had done quite a bit of studying and watching the local market so we had a good idea of the value of the house and the local comparables. Everything she told us checked out with everything we had found on our own. This lady knew her stuff. Point Krista.
When we were almost ready we were approached by a young couple that told us they wanted the house before we even put it on the market. We contacted Krista and asked if she would help us through the process even though we had short circuited the process. She was ready willing and able and treated use like full service customers even at the reduced commission. Point Krista.
We went into escrow and low and behold after the inspection report came back the buyers backed out. Month wasted and a few thousand flushed down the drain. "Krista save us", we pleaded and this was when she ducked into a garden shed and out came Super Krista! She's faster than a speeding bullet and able to appraise a house in a single bound. She took over and in two whole days she had another over asking buyer ready to go. Wow! This is where she really came into her own. Time after time, delay after delay the process seemed to be agonizing. Not because of the buyer or Krista but because of all the other parties involved and the aftermath of the real estate meltdown of 2008. Its something most people don't even know about but so many rules and regulations and onerous procedures came out of that mess that the simple transaction of buying and selling a house is like trying to do a hostile takeover of General Electric with an abacus and a debit card. Crimeny, could they make the process more difficult? Not likely. And through it all cruised our hero Krista. She knocked down every roadblock, smoothed every procedure and explained every looney tunes "new policy" thrown our way. POW! BOOM! KAPOW! She fought her way through the evil henchmen of paperwork and delay. We would have been lost without her. She doesn't treat you like a client. She treats you like family. She's part mother, part pit bull, part angel and does it all with a calm smile and a warm embrace. You can hunt around all year long and not find a gem like Krista to guide you across the river Styx but I wouldn't recommend it. No one will take better care of you, make you feel warm and safe like Krista and VC Property Shoppe will. Keep your corporate real estate agents. These ladies don't need a special jacket to take care of you, they have spandex under their clothes because they are super heros. Oh yeah and escrow closed smoothly and we are in our new house and the buyers are just as happy. Game, Set, Match Krista. Win Win Win that is the BHG Property Shoppe way.
We can't say thank you enough to Krista and her team. You guys ROCK and we still owe you that dinner.
Santa Paula CA
Above and Beyond
Amazing service in real-estate. Our agent, went above and beyond to find us the perfect home in our budget.
Doing business with them a pleasure :)
The fact we have used Krista Cherry and her wonderful partners to handle our last five real estate transactions says everything about how we feel. They are incredibly knowledgeable, strategic, and smart about buying and selling real estate anywhere in Ventura County. Probably anywhere, not just this county! And their kindness and thoughtfulness makes doing business with them a pleasure.
A Lot of Care!
BHG Property Shoppe took a lot of care and put effort into listening to what we were after. Not being from the area, we didn’t understand the nuances of various communities and the pros and cons associated with each. They really guided us to the perfect location based on our stated goals and budget… their attention to detail and customer service remain impressive. We highly recommend them to anyone who has real estate needs. They’ll even be there to assist you after the deal is done. Thank you, ladies!
Mary Anne S
The PoGo Group was always there during our home buying process to help and explain how the process worked. We couldn’t be happier with the results. They were always available for any questions we had and kept us on track throughout the entire process.
Agents: Vanessa Porter and June Gonzles aka The Pogo Group
I highly recommend
My family has just completed our 8th and 9th transaction with Donna Wood. Each time, her service and knowledge has been exceptional. I highly recommend BHGRE Property Shoppe. They will take care of all of your real estate needs.
These ladies are experts in communicating, negotiating, and timing. Timing is a very important part of the real estate game. They knew exactly when to make a counteroffer, ask for repair requests, and negotiate everything as we wanted. The entire process was smooth & we always felt confident that The PoGo Group would make our transaction work.
Agents: June Gonzales and Vanessa Porter aka The Pogo Group
Donna and Krista took a lot of care and put effort into listening to what we were after. Not being from the area, we didn’t understand the nuances of various communities and the pros and cons associated with each. They really guided us to the perfect location based on our stated goals and budget… their attention to detail and customer service remain impressive. We highly recommend them to anyone who has real estate needs. They’ll even be there to assist you after the deal is done. Thank you, ladies!